Privacy Policy
This policy describes how TalkLara handles information collected through talklara.com. It covers this marketing website only. It does not describe how customer call data is handled inside the TalkLara product; that is covered in customer agreements and discussed during onboarding.
Draft notice: this policy should be reviewed by qualified counsel against TalkLara's actual operations before launch.
Information we collect
When you submit the demo or contact form, we collect the information you enter:
- Name, work email address, and company name
- Website, industry, call volume or team size, and existing tools (if you provide them)
- Any message you write
- Technical details sent with the submission, such as IP address and browser user agent, used for spam prevention and security
Please don't include customer personal information, payment details, or call recordings in the form.
How we use it
- To respond to your request and arrange a demo or follow-up
- To scope and prepare a quote if you ask for one
- To protect the site from spam and abuse
We don't sell your information.
Who processes it
Form submissions are delivered through the email or lead-management providers TalkLara configures for receiving inquiries, and the site is delivered through a hosting provider. These providers process data on our behalf to provide their services. The current list of providers is available on request.
Cookies and analytics
We use Google Analytics to understand how visitors use this website, for example which pages are viewed and how visitors arrive. Google Analytics uses cookies and similar technologies and collects information such as pages visited, approximate location, device and browser details, and an IP address, which Google processes on our behalf. We use this information in aggregate to improve the site. You can block or delete cookies in your browser settings, or install Google's opt-out browser add-on (tools.google.com/dlpage/gaoptout). If we add advertising or marketing cookies, we will update this policy and, where required, ask for your consent.
Retention
We keep inquiry information for as long as needed to respond to you and maintain reasonable business records. You can ask us to delete it at any time using the contact details below.
Your choices and requests
You can ask to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you. Email support@talklara.com and we'll respond.
Email communications
We contact people who ask us to. If we send commercial messages, we'll identify TalkLara as the sender and include a way to opt out, consistent with applicable US and Canadian rules.
Changes
We'll post updates here and change the date above.
Contact
Privacy questions: support@talklara.com.